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Standard Bank Overview

Standard Bank is sending 11 mobile ATMs to KwaZulu-Natal as part of a coordinated bank response to support and streamline the SASSA payment process in the province. This will benefit disadvantaged individuals who rely on social grants as well as other community members who conduct daily transactions with cash.

Kabelo Makeke, Head, Consumer and High Net Worth Clients, SA says: “The disruptions caused recently in KwaZulu-Natal and Gauteng has made it harder for vulnerable and dependent members of our society to have access to their grant payments.”

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This is largely due to vandalised banking infrastructure and disrupted transport routes that have been damaged or are not available. In conjunction with other banks and SASSA, mobile ATM units have been deployed to provide services closer to where the immediate needs of communities are.

To further ease the potential access burden, Standard Bank permanently removed Saswitch fees for all its customers. Standard Bank customers can withdraw cash from any ATM for a more affordable flat fee of R10 per R1 000 drawn value.

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“We believe that this is a longer-term solution to cater for the needs of our society, as well as make it more convenient for our clients to access financial services,” says Makeke.

Standard Bank’s Instant Money cash transfer product has more than tripled its access points in nine months. Instant Money is now available at approximately 50 000 access points in South Africa. In November last year, the bank had 15 000 access points.

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Instant Money is a money transfer product that allows consumers who do not have a bank account to send and receive cash. Funds can be transferred using internet banking, ATMs, the banking app and cellphone banking. The service is also available at various retail partners. Customers are urged to consider this transaction option as a safe and convenient way to send and receive funds.


Sassa Payments R350 Grant Application, Appeal, And Sassa Status Pending

The review process for a SASSA payment is as follows: 

  1. Applicants must first submit an online application form. 
  2. Once the form has been submitted, the department will review the application and determine whether or not it meets the eligibility requirements. 
  3. If the application is approved, the applicant will be contacted to provide additional information, such as their income and vulnerable status.

 SASSA payments are available to residents of South Africa who are in need and who have been verified as being in need by the department. The payments are made through the Post Office or a bank. The payment dates are as follows: 

  1. R350 payments will be made starting on the 1st of each month. 
  2. Payments will be made until the 31st of each month. 
  3. Payments will be made in arrears, starting from the 1st of the following month. 
  4. Payments will be made in cash only.

SASSA R350 grant payment date

Payments will be made until the 31st of each month. Social grant payments for September will be released after the October social grant payments, according to the South African Social Security Agency (Sassa). Social grant payments for October will end on 5 October 2022, and R350 grant payments should have begun on 6 October 2022, according to Sassa.

How To Apply For New SASSA R350 Grant

We are now accepting applications for the R350 Social Relief of Distress (SRD) grant.

Due to SASSA’s new application policy, all previous recipients of the R350 grant will need to reapply.

How To Apply Sassa r350 grant

Before applying, applicants need to ensure that they fit the eligibility criteria:

  • Citizen, permanent resident, refugee, asylum seeker, and special permit holders from South Africa
  • Unemployed
  • Have no alternative source of income or financial support from any other source
  • Between the ages of 18 and 60

The new cycle of the grant is also open to Caregivers who are not receiving any grant on their own behalf.

Applications must be sent on one of the following platforms:

  1. website –  https://srd.sassa.gov.za
  2. Email – srd@sassa.gov.za
  3. WhatsApp: 082 046 8553 (send a Whatsapp message to this number. Make sure to include your name, surname and ID number in the Whatsapp message. You will then receive a message which will detail the next steps you need to follow.)
  4. USSD line: Dial *134*7737# and follow the prompts
  5. GovChat: https://govchat.app/login
  6. Facebook: https://www.facebook.com/govchat.org

Sassa Status Check For R350 Payment Dates

“The status check for the R350 payment dates will show everything is still fixed for those dates. Previously, the grant payment collection dates were also fixed, but now it looks like the payments may not happen as planned.”

SASSA status pending

As your application is still pending, it still needs to be screened and verified before being approved. Once approved, you will receive an SMS from SASSA requesting your banking details, then you will be paid.

Appeal SASSA

Sassa recipients who are appealing their grant decision may contact the independent tribunal for information on how to appeal their decision. The tribunal can be contacted at the following address: Independent Tribunal, PO Box 6013, Pretoria 0001, South Africa. The tribunal’s contact information can also be found on the website.

How do I appeal my SASSA status?

Here’s how to appeal a R350 grant under the new rules

  1. For more information, please visit srd.dsd.gov.za
  2. To lodge an appeal or check the status of an appeal, click the green bar.
  3. Identify yourself by entering your ID number
  4. Please enter your cellphone number
  5. When you click the ‘send pin’ button, you will receive an SMS with your verification code
  6. Click ‘Submit’ once you have entered the pin
  7. Please select the month for which you are appealing
  8. Choose the reason for your appeal by clicking on the drop-down arrow
  9. Please click ‘submit’

Appeals must be lodged within 28 days of the date of the decision. Grant: An applicant can appeal the grant decision if they disagree with the amount of the grant or the eligibility of the person receiving the grant. Lot: An applicant can appeal the grant decision if they disagree with the amount of the grant or the eligibility of the person receiving the grant. People: An applicant can appeal the grant decision if they disagree with the amount of the grant or the eligibility of the person receiving the grant.

Civil society organizations (CSOs) have been critical of the payments system, which they argue unfairly favors the well-off. Many poor people are unable to access the payments system, as they do not have bank accounts or do not have access to financial services. The DSD minister, minister Lindiwe, Lindiwe Zulu, has acknowledged that the system is not working well and is currently updating it. The new cycle, which began in January 2023, is intended to improve the system’s functionality. Special Covid is a new scheme that will provide financial assistance to low-income households in order to reduce their reliance on the payments system.

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