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SASSA Overview

SASSA Cash Send is a service that allows SASSA beneficiaries to withdraw their grant payments at participating retailers or cash merchants. To use the service, beneficiaries need to have a cellphone number registered with SASSA and their ID number.

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If you have received a Cash Send SMS from SASSA, it means that your grant payment is available for withdrawal using the Cash Send service. The SMS will typically include a unique PIN code and instructions on how to withdraw the funds.

To withdraw your SASSA grant payment using Cash Send, you can follow these steps:

  1. Go to a participating retailer or cash merchant that offers Cash Send services, such as Shoprite, Checkers, or Pick n Pay.
  2. Provide your ID number and the Cash Send PIN code included in the SMS to the cashier.
  3. The cashier will process the transaction and give you the cash.

It’s important to note that the Cash Send service may be subject to fees charged by the participating retailer or cash merchant. These fees may vary depending on the merchant and the amount of the withdrawal. You should check the fees before using the Cash Send service to ensure that you are aware of any charges that may apply.

If you have any issues with the Cash Send service or have not received your Cash Send SMS from SASSA, you can contact the SASSA toll-free helpline at 0800 60 10 11 or visit your nearest SASSA office for assistance.

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