The South African Nursing Council Electronic Register of Nurses and Midwives.

Click here to start the eRegister system

INTRODUCTION

eRegister is published in terms of section 35 of the Nursing Act, 2005 as a COPY of the active records in the official register of South African Nursing Council.  It is primarily intended for use by employers or prospective employers who need to verify the registration status of an employee or prospective employee.  Practitioners may also use eRegister to confirm their own registration status.

WHAT DO I NEED TO USE eRegister?

eRegister is a free to use application available to any Internet user.  You will obviously need a computer (or other device) with a connection to the Internet.  Your computer/device must have a suitable web browser program such as Microsoft Internet Explorer, Chrome, Firefox, etc.  Most computers/devices that meet these requirements should be able to access eRegister without further adjustment.

The system has been extensive testing using Internet Explorer 10 and therefore Council recommends that eRegister will perform best when using Internet Explorer 10 or better.

If eRegister does not behave as expected, you may have to enable JavaScript on your browser.  It is also recommended (but not essential at this time) that your browser should allow the storing of cookies on your computer.

USING eRegister

eRegister has been designed to be as simple to use as possible.  If you read the instructions on each screen, and follow them, you should not have any difficulty.  Take a moment to read through the Help page before getting started as it contains additional information to assist you.  Please read all notes boxes carefully – they contain important information about the information displayed using eRegister.

ACCESSIBILITY

We recognize that not everyone uses computers in the same way and that some users are not able to do so.  For example, there may be users who are unable to use a mouse or other pointing device. Fortunately there are other ways of using eRegister.  Pressing “Enter” on any page will always perform the most logical action.  As an alternative to clicking on a button, you can also use “Alt” and the first letter of the button e.g. you can press “Alt-C” to Close eRegister.  You can also use the “Tab” key to cycle through the various controls on each page e.g. you can press “Tab” until the Help button is highlighted and then press “Enter” to display Help.

TIP: We recommend that you try using just the numeric keypad and the Enter key as this is possible the easiest and fastest way to access eRegister.

IF YOU HAVE PROBLEMS USING eRegister

Please remember that your own PC and its software can be the cause of problems with this application.  So too can your Internet connection and all the communication links in between your computer and the Council’s server.  If you do have problems, please try to see if you get the same results on another computer OR at a later time.

If you still have any difficulty using eRegister, please take careful note of any error message shown.  If the error message does not help, take a moment or two to read the Help page and also the Frequently Asked Questions to see if you can solve the problem.  If you still have problems, please call the Call Centre on 012 420-1000 or email customerservice@sanc.co.za

It is important that you supply the following information when reporting a problem:

•  Computer Operating System (e.g. Windows 10 Professional)
• Browser name and version (e.g. Internet Explorer 10.0)
•  Full description of the problem

TIP: If you have been using eRegister and stop using it for some time, it will time-out your session.  When you try to continue, you will be taken back to the Conditions of Use page and you will have to start over.  This is normal operation and does not mean that the system has a problem.