AIRTEL OFFER, JOBS AND VACANCIES
Airtel Tanzania was launched in October 2001 and is Tanzania’s most innovative mobile phone operator, which has introduced many “firsts” in the telecommunications sector.
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Airtel Tanzania subscribers have access to the only network that allows them to roam at the local rates while in East Africa. These services include:
- 1. GPRS Services – Internet, WAP and MMS
- 2. Me2U
- 3. Mobile Top-up
- 4. SMS information services
- 5. Prepaid plans
- 6. Postpaid plans
- 7. International Roaming
- 8. Local and international text message
- 9. 24-hour Customer Care Centre
- 10. We also offer Value Added Services that come as a standard package on our network.
Contact Us
- Airtel Tanzania
- Airtel House, Corner of A.H Mwinyi Road & Kawawa Road, Kinondoni
- PO Box 9623,
- Dar-es-Salaam,
- Tanzania
- Email: helpdesk@airtel.co.tz
- How to contact us:
- Website: www.airtel.co.tz
- For Prepaid: 100
- For Postpaid: 101
- Email: helpdesk@airtel.co.tz
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- Any organization can give a customer a service. At Airtel, we like to believe we give the experience, over and above the service.
- Not just any experience, but quality experience. We want you to stay with Airtel for the long term, that’s why we are dedicated to looking after you.
Free 24-hour Call Centre:
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- Call our 24-hour Call Centre any time – for free. We’ll answer your questions and we’ll help you to make the most of Airtel services.
- Whether a Prepaid, Postpaid or Corporate customer, you can dial 100 from your mobile phone or 0733 100 100 from any other network (network provider charges apply). If abroad, ensure to add the 254 country code before the number i.e. +254733100100.
Email us:
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- If you have any questions at all about your phone, your tariff plan or how to use our services you can also email us on
- customerservice@ke.airtel.com
Self Service:
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- Did you know you can access any of our products or services by dialing *100#?Try it today to enjoy easy self-service options on the menu.
- You can also visit any of our Airtel shops country-wide. For details on the shop locations and working hours, click
* If your issue is not resolve after 60 days you can log your complain to TCRA with your ticket number.
TCRA complain form: Download
