NAFASI ZA KAZI TIGO, AJIRA MPYA TANZANIA, TIGO JOBS TANZANIA, AJIRA LEO, NAFASI MPYA ZA KAZI
Job Opportunity At Tigo Tanzania
JOB TITLE: SENIOR SALES MANAGER-B2B
Responsible for driving the regional sales strategy for B2B, generating company revenue by closing sales for her allocated account and also carries a target for a team.
THE WAY WE WORK You are open-minded, passionate and the way you work energizes others. You are committed to the timely delivery of a job well done. You behave with integrity and transparency.
CORE RESPONSIBILITIES 1. Account management & revenue target •To achieve agreed growth rates from corporate accounts in line with the Business Enterprises business plan. •Responsible for driving the regional sales strategy •Meet assigned revenue target on allocated target and also meet the target allocated for your team (Sales executive) •Cross selling of products and services to new users and existing clients promoting Tigo high value offerings in line with the agreed business plan.
•Liaising with regional heads to scope the size of the market in the regions and determine the required resources or workforce (KAMs or Sales Executives) •Regional pipeline management and focus •Recruiting and managing Sales Executive in the regions •Open up new business opportunities by networking within existing customer base and targeted accounts delivering agreed net new business revenues in line with the agreed business plan •Develop, implement and control account development plans to maximize new and repeat sales from the accounts •Develop sound business relationships with corporate client organizations, representing the company as a professional, quality organization, in order to maximize awareness and use of our service •Ensure that all customer information is entered accurately and in a timely fashion on to the required Tigo customer database •Work with product team and ensure solutions are customised to meet customers’ requirements
2. Lead a team of sales executive •Lead a team of Sales Executives and ensure that they each meet there individual allocated target and the target for the group is also achieved •Have sales trading (3 times a week) meeting with the team to monitor and track sales and retention visits •Ensure the adoption of effective pipeline management •Weekly reviews with the team to track performance •Act as an escalation point for any customer facing issues that the team cant manage •Work with Segment manager to design commissions schemes, target setting and push activities for team
3. Customer retention •To achieve agreed retention targets within an existing corporate sector account portfolio. •To support customer and implement an effective engagement model to ensure customer satisfaction •To work very closely with internal teams offering guidance and insight to establish the best solution for the customer which is in line with our capabilities •To be the central point of contact for all Corporate Sector Account sales related issue within the customer portfolio and the conduit for customer communication for all other service related situations •Ensure bills are paid as per the agreed credit policy
4. Documentation and filling. •Ensure all account opening applications forms are dully updated and used for activations •Ensure all documentations are filled in designated areas and ready to be available whenever required •Advice any required input to improve safe keeping of the customer records/database.
QUALIFICATIONS, EXPERIENCE & COMPETENCIES •University degree in Business is Preferred •4+ years of experience in account acquisition/management •Proficiency with the MS Office Suite including Microsoft Word, Excel and Power Point •Expert in selling B2B Products / Spectrum of Services •Great leadership skills •Ability to engage in effective and persuasive negotiations and strong interpersonal and communication skills. •Ability to work under pressure and time constraints •Ability to work effectively with a wide range of cultures in a diverse community. •Mature ability to work collaboratively with management teams throughout the organization and to be seen as a valuable expert resource to be sought out. •Experienced with the Tanzanian market whilst having a high level of professionalism •Ability to achieve results through others. •Set and manage priorities
“We are committed to equal employment opportunities and unbiased treatment of all individuals in all employment practices” Only Successful Candidates will be contacted